Introduction To Systems Thinking With 3QueST™ Online Course

Facilitated By Dr. Jacob Lee

For a synopsis of the program, click HERE.

For Dr. Jacob Lee’s background, click HERE.

Time Agenda Click this Link to Access
Day 1 08.50 am – 09.00 am Welcome!
09.00 am – 10.00 am Zoom Meeting Session 1

For the Zoom meeting, you will need to download and install the Zoom software.  The information is in the column on the right.

For the best learning experience, please use a PC, Mac, or tablet.  Avoid using smartphones if you can.

Some office computers with extra security (e.g. VPN) may have issues with viewing the videos in the course (e.g. cannot load, or hear an echo in the audio). You may click on this sample video link to test if your system works before the course starts.  You should hear the voice-over clearly and see the slide animations and transitions.

Topics Covered:

  • Introductions
  • Orientation To Zoom
  • Overview Of The Programme
  • Admin Instructions
Info For  Zoom Meeting Will Be Sent To Participants.

Click HERE to download Zoom software.

Click HERE for a video to learn how to join a Zoom meeting.

Or download the Zoom User Guide.

 

 

10.00 am – 12.00 pm Self-Directed Learning – Video 1 Introduction To Systems Thinking.

Video Password

Videos are password protected. You will get the password during the first Zoom session.

Download Handouts

Slide handouts in pdf format can be downloaded from within the videos.  It will be useful for you to do this as you will no longer have access to the videos after the course.  Just click on the label Resources (as indicated by the white arrow in the image below) within the video at the top left corner.  Instructions on how to do this are also given at the start of  Video 1.

Submission of  Exercises

Each Video Contains An Exercise To Be Submitted.  Links to the exercise can also be found in the Resources tab as indicated by the white arrow in the image above.  Instructions are given at the end of the respective videos.

    • Submit the exercise before the next activity (i.e. before the next video or zoom session).
    • You get an email acknowledgment upon submission. If not check your spam box.
    • You need to submit all assignments or you may not get your course certificate.

Playback Controls

At the bottom of the video screen are the video playback controls.  Feel free to play and replay any part of the video as needed.

I would recommend that you hit the maximize button for a better viewing experience.

Video playback issues

If you find playback disrupted (e.g. video or audio stops), pause playback and wait for a few minutes to let the video load.  Or reload/refresh the page.  Normally happens with tablets.

Sometimes there are problems viewing videos via the Safari browser.  Switching to a Chrome browser may resolve the issues.

Video 1: Introduction To Systems Thinking
Self-Directed Learning – Video 2 Anticipating Unintended Consequences

(Participants may take breaks, as needed)

Video 2: Anticipating Unintended Consequences
12.00 pm – 01.00 pm Lunch On Your Own  
01.00 pm – 03.00 pm Zoom Meeting Session 2

Topics Covered:

  • Video Debrief/Q&A
  • Group Work On Anticipating Unintended Consequences
  • Discussion and Sharing
Refer to link for Zoom Meeting Session 1
03.00 pm – 05.00 pm Self-Directed Learning – Video 3 Overcoming Systems Constraints Video 3: Overcoming Systems Constraints
Self-Directed Learning – Video 4 Identifying Leverage In Systems

(Participants may take breaks, as needed)

Video 4 Identifying Leverage In Systems
Day 2 08.50 am – 09.00 am Welcome Back!  
09.00 am – 11.00 am Zoom Meeting Session 3

Topics Covered:

  • Video Debrief/Q&A
  • Group Work On Success Loops
  • Discussion and Sharing
Refer to link for Zoom Meeting Session 1
11.00 am – 12.00 pm Self-Directed Learning – Video 5 Dealing With Resistance To Change

(Participants may take breaks, as needed)

Video 5: Dealing With Resistance To Change
12.00 pm – 01.00 pm  Lunch On Your Own  
01.00 pm – 02.30 pm Self-Directed Learning – Video 6 3QueST Walk Through
(Participants may take breaks, as needed)
Video 6: 3QueST Walk Through
02.30 pm – 05.00 pm Zoom Meeting Session 4

Topics Covered:

  • Video Debrief/Q&A
  • Group Work On Entire 3QueST Process
  • Introduction To Online 3QueST Walk Through Guide
  • Discussion and Sharing
  • Online Feedback
Refer to link for Zoom Meeting Session 1